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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Fresh home loan rate reporting suggests competition for quality borrowers remains active, even while many existing mortgage holders continue to feel the weight of elevated repayments. The key issue is not simply whether rates are high or low. It is whether lenders are reserving their sharpest pricing for new customers, refinancers and borrowers with strong equity positions, rather than automatically passing similar value to long-term customers. - read more
Fresh property market reporting points to a more confident housing backdrop heading into spring, with buyer activity and listing conditions showing signs of improvement across parts of Australia. For homeowners considering a refinance, this is more than a real estate headline. After a period of earlier softness, firmer values can change the conversation with lenders. - read more
Fixed-rate home loans are moving back into focus for Australian homeowners as lenders sharpen selected offers and borrowers look for more certainty in a still-expensive repayment environment. After a long period in which many households stayed variable to avoid locking in at elevated levels, fresh market comparisons suggest fixed options are again worth a closer look for refinancers who want budget stability. - read more
Fresh lending indicators suggest Australian homeowners are still looking closely at whether their existing mortgage remains competitive, even as the market becomes more cautious. While new borrowing demand has been uneven, refinancing continues to stand out as an area where established borrowers can take practical action rather than simply waiting for the next Reserve Bank decision. - read more
Mortgage refinancing involves replacing your current home loan with a new one, often to benefit from better terms. This financial maneuver is commonly pursued to seize lower interest rates, reduce monthly payments, or alter the loan term. It can also provide cash by tapping into the equity you've built up in your home. - read more
Mortgage refinancing refers to the process of replacing your existing home loan with a new one, typically under different terms. Essentially, you're paying off your old mortgage with a new loan. This can be an extremely useful financial maneuver, allowing homeowners to benefit from better interest rates or change their loan type to suit their current needs. - read more
Mortgage refinancing involves replacing your existing home loan with a new one, usually to take advantage of better interest rates or terms. By switching lenders or renegotiating with your current lender, refinancing can lead to lower monthly payments, reduced loan terms, or access to equity for other expenses. - read more
In the realm of homeownership, mortgage refinancing stands out as a valuable tool for financial management. At its core, refinancing refers to the process of revising and replacing the terms of your existing mortgage agreement. Homeowners choose this path for various reasons, such as accessing a better interest rate, altering the loan term, or tapping into home equity. - read more
Knowledgebase
Second Mortgage: A type of subordinate mortgage made while an original mortgage is still in effect.
